1. What types of clogs do you sell? We offer a curated range of clogs for men and women, including classic leather clogs, waterproof garden clogs, and supportive work clogs. Our collection focuses on styles that provide excellent arch support and all-day comfort, whether you're on your feet at work or exploring the outdoors. Each pair is selected for quality materials and long-lasting construction.
2. Where do you ship? We ship to all 50 US states, including Alaska, Hawaii, and Puerto Rico. Unfortunately, we do not offer international shipping at this time. If you're in the US, we'll get your clogs to you no matter where you are-from the islands to the far north.
3. What are your shipping options and times? We offer standard shipping for $15, with delivery in 7-14 business days. Please allow 1-3 business days for order processing before dispatch. Once your order ships, you'll receive a tracking number by email. Shipping times are estimates and may be affected by carrier delays, though we do our best to get your clogs to you quickly.
4. What is your return policy? We accept returns within 7 days of delivery, provided the clogs are unused and in their original packaging. To start a return, contact us first at support@parrishgarage.com. Once your return is approved, we'll provide a prepaid shipping label-return shipping is free. We'll process your refund once the items are received and inspected.
5. How do I track my order? As soon as your order ships, we'll email you a tracking number. You can use that number on the carrier's website (USPS, UPS, or FedEx) to see real-time updates on your delivery. If you don't receive a tracking email within a few days of dispatch, check your spam folder or reach out to us and we'll resend it.
6. How do I choose the right size? Most of our clogs run true to size, but some styles may fit differently depending on the material. We recommend checking the size guide on each product page and reading customer reviews for fit notes. If you're between sizes, we often suggest sizing up for thicker socks or sizing down for a snugger fit. When in doubt, email us and we'll offer personalized advice.
7. Can I cancel my order? Yes, you can cancel your order within 24 hours of placing it, as long as it hasn't shipped yet. Just email us as soon as possible and we'll process the cancellation and issue a full refund. After 24 hours or once the order is in the shipping process, we're unable to cancel, but you can use our return policy once it arrives.
8. Are your clogs good for standing all day? Absolutely. We specifically choose clogs with supportive footbeds, shock-absorbing soles, and roomy toe boxes to reduce foot fatigue. Many of our styles are popular with nurses, chefs, and teachers who spend long hours on their feet. If you have specific foot concerns, we're happy to suggest a style that best fits your needs.
Questions? Reach out to us at support@parrishgarage.com and we'll get back to you within 24-48 hours.